Kitaya lab

Troubleshooting



Show an erro at the start of the session

Check whether the data storage folder path is set correctly and camera captures properly.




Directory dialog doesn't appear in the double monitor setting

Check the touch screen monitor to see if it is there.




Sensorbar does not detect screen touch properly

Restart the Raspi and reconnect the sensorbar. If it still has the issue, follow the instruction below,

<Sensorbar does not detect all the time>
Possible causes:
- There is an obstruction between sensorbar and background plate (e.g. wiring, bedding, burrs in the mask, etc.)
- Using USB cable for charging only.
- Sensorbar has bad connection in printed wiring connector
- Sensobar is broken.

<Sensorbar does not detect only when chamber is attached>
Possible causes:
- Sensor bar is not mounted horizontally to the monitor and it detects a part of the chamber as a nosepoking. Try the followings to fix it,
   Fix the angle
   Cover the mask slot of the chamber with mat black tape (see picture below)
   Print chamber with black filament
   Replace the monitor if its surface is not flat